VP of Information Technology • Technical Program Executive Leader
Innovative & Results-Focused IT & Program Leader
- WMS Implementation
- ERP system implementation
- Ecommerce website implementation
- Project and Budget management
- Software Architecture
- Agile / SDLC
Career Highlights
Proven track record of leading cross-functional teams, managing multimillion-dollar IT budgets, and optimizing resources across industries like packaging, legal services, and eCommerce. I’ve implemented enterprise-wide systems, including eCommerce platforms and ERP integrations, driving cost savings and revenue growth. Additionally has built high-performing teams and fostered a culture of collaboration, improving productivity and retention.
Key achievements include leading the integration of WMS and ERP systems, spearheading the launch of an eCommerce platform, and enhancing cross-functional collaboration through strategic IT program management.
Core Skills
Technology Strategy Development
Enterprise Resource Planning (ERP)
Software Architecture
Enterprise Integration
Project & Budget Management
Vendor & Partner Management
IT Compliance & Governance
Agile Methodologies
Warehouse Management Systems
Software Development Lifecycle
Data Management & Analytics
Software Development Lifecycle
Industries
Ecommerce
Education
Legal
Startups
Task/Activity:
Key Actions Taken:
- Issued technology stipends for employees with personal computers
- Produced and distributed how-to videos for OpenVPN setup and Microsoft Teams usage
- Provided one-on-one phone support for employees needing additional help
- Maintained operations across customer service, purchasing, and logistics
Case Study
Seamless Remote Work Transition During COVID-19
Situation:
In early 2020, COVID-19 forced businesses to transition to remote work virtually overnight. Our e-commerce company faced immediate challenges: a shortage of company-issued laptops and a workforce unfamiliar with remote tools like VPN and Microsoft Teams. Business continuity was critical, especially as demand for essential products surged.
Results:
- Zero disruption in daily business operations
- Rapid upskilling of staff in remote collaboration tools
- Hundreds of thousands saved daily by avoiding downtime
- Strengthened company resilience and digital adaptability
Task/Activity:
Key Actions Taken:
- Wrote SQL queries to extract the requested data
- Double-checked work after submission and identified a flaw: an extra space in the LIKE clause
- Revised the query, validated results, and ensured data accuracy
- Proactively alerted my manager with an after-hours email
- Scheduled a morning meeting to take responsibility and explain the fix
- Requested to deliver the corrected data personally to the VP
Case Study
Correcting a Critical Data Error with Accountability
Situation:
As a junior developer, I was tasked with retrieving data for a company VP—one of my first high-visibility assignments. With guidance from my manager, I successfully wrote and submitted the database query.
Results:
- Issue was resolved before the incorrect data was shared
- Built trust and credibility with both my manager and the VP
- Reinforced a habit of meticulous review and accountability that has carried through my career
Task/Activity:
Key Actions Taken:
- Researched and compiled a list of viable system replacements
- Encouraged the operations team to define their workflow and system requirements
- Created a draft process flowchart to initiate progress
- Led working sessions to collaboratively refine documentation
- Trained the operations team on documenting processes and gathering requirements
Case Study
Driving Process Clarity for FedEx Ship Manager Replacement
Situation:
With FedEx discontinuing support for their Ship Manager system, our company needed to quickly identify and transition to a new shipping solution. However, lack of documented workflows and delayed input from the operations team stalled progress.
Results:
- Completed a full workflow and requirements specification
- Enabled timely selection of a new shipping system
- Empowered the operations team with lasting process analysis and documentation skills
Task/Activity:
Key Actions Taken:
- Analyzed the proposed workflow and identified inefficiencies
- Documented an optimized workflow focused on clarity and automation
- Presented a revised solution with visual flow diagrams in Jira
- Collaborated with the Purchasing Manager to review and refine the approach
Case Study
Optimizing Jira Workflow for Product Launch Efficiency
Situation:
The development team was tasked with building an automated Jira workflow to support the Purchasing Team in tracking tasks for new product introductions involving over a dozen team members. The initial proposed workflow was overly complex and inefficient, relying heavily on manual notifications.
Results:
- Implemented a streamlined Jira workflow that reduced unnecessary notifications
- Improved task clarity and accountability across multiple departments
- Increased operational efficiency in the product launch process
Testimonials
What People Say
“She understands business and with her vast technical knowledge and management capacity, she has successfully lead her team and rewrote our website, created countless internal applications, adapts 3rd party software integration and she is able to complete multiple tasks and projects with favorable results. She shows her team the way by example and her dedication is impeccable.”
” I admired her capability to take some of the newer technologies surfacing from the direction of web-driven needs and turn them into powerful applications. She worked in figuring out the new database connectivity objects which gave our entire group perspective on the shaping of this technology for the future. Along with Linda’s programming skills, her personable approach and friendly nature made working with her a pleasure.”
“I have the privilege of working with Linda at Paper Mart and find her to be extremely talented as Director of Applications Development. Linda has an unique talent of turning vision into reality. Her attention to detail is impeccable. She excels in developing innovative and creative solutions. It is truly a pleasure to work side by side with Linda.”
“Few people have the opportunity to work with a person like Linda. She is clever, creative and problem solver. As a program developer, Linda can quickly understand the needs of the end user and develop solutions that are above expectations. As a manager, I was able to witness how she kept an effective and efficient team. I highly recommend her.”
Beyond The Office
When I’m not savoring the thrill of speeding down snow-covered slopes, you can find me whipping up a storm in the kitchen, where the aromas and flavors of global cuisine transport me to far-off lands. For me, cooking is more than just a hobby – it’s a way to connect with the world’s diverse cultures and traditions. Through food, I gain a deeper understanding of the people and places that shape our world. The kitchen is my passport to exploration. On warmer days, you’ll find me hiking through nature’s breathtaking landscapes or on the pickleball court, where laughter and friendly competition come together. I’m passionate about living life to the fullest – whether that’s trying out new recipes, summiting a mountain, or perfecting my serve on the court. Let’s connect and share our favorite adventures!
